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Keep your cleaning staff motivated, engaged, and committed with our comprehensive Cleaner Retention Template Pack. This collection of 10 ready-to-use templates helps cleaning business owners and managers track performance, recognize achievements, improve onboarding, and proactively address retention risks.
From structured performance evaluations to milestone tracking and 90-day success plans, these templates streamline your HR processes, enhance communication, and support long-term staff retention—so your team stays happy, productive, and loyal.
How to Use These Templates
Each template in this collection is fully customizable to fit your specific business needs. Simply:
- Download the template in your preferred format
- Replace placeholder text with your company information
- Add your logo and branding elements
- Adjust sections to match your specific services and requirements
- Save in your preferred format (Word, PDF, Excel, etc.)
These templates are designed to work together as an integrated system but can also be used individually as needed. Let's explore each template and how it can benefit your cleaning business.
1. Cleaning Staff Performance Evaluation
Evaluate cleaner performance systematically to improve accountability, recognize achievements, and identify development opportunities.
Key Features
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Customizable evaluation criteria for cleaning tasks and soft skills
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Rating system for objective performance assessment
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Space for manager comments and notes
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Goal-setting section for improvement and growth
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Easy-to-use layout for regular evaluations
How This Template Helps Your Business
This template helps you provide clear feedback, reward high performers, and address performance gaps, reducing turnover and improving overall team quality.
2. Cleaner Retention Risk Tracker
Identify cleaners at risk of leaving and take proactive steps to improve engagement and retention.
Key Features
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Risk indicators like satisfaction, attendance, engagement, and performance
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Rating system to assess turnover risk
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Notes section for observations and context
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Action plan table for follow-up steps
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Manager review and check-in tracking
How This Template Helps Your Business
By spotting potential retention issues early, you can intervene with training, recognition, or support, keeping your cleaners engaged and reducing turnover costs.
3. Cleaner Engagement Survey
Gather honest feedback from cleaners about job satisfaction, engagement, and workplace culture.
Key Features
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Pre-built survey questions covering key engagement areas
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Space for free-text comments
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Scoring to identify trends and patterns
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Easy-to-analyze layout for managers
How This Template Helps Your Business
Understanding cleaner sentiment allows you to make informed decisions to boost morale, improve retention, and create a more productive, motivated team.
4. Cleaning Staff Training & Development Plan
Plan, track, and evaluate cleaner training programs to improve skills and retention.
Key Features
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Individualized training goals and milestones
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Activity tracking and completion dates
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Progress & feedback section
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Next steps and ongoing development opportunities
How This Template Helps Your Business
This template ensures cleaners receive structured training, helps them develop skills faster, and increases engagement, leading to higher retention and better client satisfaction.
5. Cleaning Staff One-on-One Meeting Agenda
Structure regular check-ins with cleaners to provide feedback, discuss concerns, and track progress.
Key Features
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Individualized training goals and milestones
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Activity tracking and completion dates
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Progress & feedback section
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Next steps and ongoing development opportunities
How This Template Helps Your Business
Regular, structured meetings foster communication, address issues before they escalate, and show cleaners that their contributions matter, improving engagement and retention.
6. Cleaning Staff Exit Interview Template
Capture feedback from departing cleaners to understand reasons for turnover and improve retention strategies.
Key Features
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Predefined questions covering job satisfaction, work environment, and management
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Notes section for additional feedback
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Rating system for key aspects of the job
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Follow-up action tracking
How This Template Helps Your Business
This template provides valuable insights to reduce future turnover, improve workplace culture, and retain top talent.
7. Cleaning Employee Recognition Log Template
Keep a record of cleaner achievements and recognition to celebrate contributions and motivate staff.
Key Features
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Track rewards, recognition events, and milestones
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Notes section for details on achievements
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Manager signature and date fields
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Easy-to-update format
How This Template Helps Your Business
Consistent recognition boosts morale, engagement, and retention by showing cleaners their work is valued and appreciated.
8. Cleaner Onboarding Feedback Form
Collect feedback from new hires about the onboarding process to refine and improve training and orientation.
Key Features
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Survey questions on orientation, training, and clarity of expectations
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Space for free-text responses
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Easy scoring and review layout
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Quick-to-complete design for new hires
How This Template Helps Your Business
Gathering feedback ensures new cleaners feel supported, improves onboarding effectiveness, and increases retention from day one.
9. Cleaner 90-Day Onboarding & Success Plan
Guide new cleaners through their first 90 days with structured goals, training, and feedback.
Key Features
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Breaks down first 90 days into orientation, skill development, and independence phases
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Tables to track tasks, goals, and completion dates
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Manager feedback section for check-ins
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Next steps and ongoing development planning
How This Template Helps Your Business
Structured onboarding ensures new hires feel confident, supported, and engaged, reducing early turnover and accelerating productivity.
10. Cleaner Milestone & Tenure Tracker
Track cleaner anniversaries, milestones, promotions, and achievements to celebrate contributions.
Key Features
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Tables for milestones, achievements, and recognition
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Tenure summary and upcoming anniversary tracking
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Manager notes and next steps section
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Easy-to-update layout
How This Template Helps Your Business
Recognizing milestones and tenure keeps cleaners motivated, engaged, and more likely to stay long-term, improving retention and team morale.
Ready to Keep Your Cleaning Team Engaged and Retained?
Swept helps you go beyond templates with tools to communicate with your staff in real time, track hours, manage schedules, and organize cleaning tasks with checklists—all from one easy-to-use platform. Streamline operations, keep your team on the same page, and make daily management simpler.
