--- title: How to Get and Keep Cleaning Contracts (Without Racing to the Bottom on Price) description: Learn how to get and keep cleaning contracts with practical strategies for winning clients, pricing profitably, and delivering consistent service that retains long-term commercial cleaning accounts. image: https://learn.sweptworks.com/hubfs/cleaning-proposal.png --- [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form) [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) [![Inspections](https://learn.sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software) [![profitability](https://learn.sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About](https://sweptworks.com/about) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form) Run Operations Make shifts clearer and day-to-day work easier for your team. [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) [View All Features →](https://sweptworks.com/features) Prove Quality Show consistent service with clear proof and communication. [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. Interactive demo Video [![GPS Update Dec 18](https://learn.sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo#tour) ✕ [Login](https://app.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Run Operations Make shifts clearer and day-to-day work easier for your team. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) Prove Quality Show consistent service with clear proof and communication. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. [View All Features →](https://sweptworks.com/features) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About →](https://sweptworks.com/about) Ready to see Swept? Get a quick walkthrough tailored to your janitorial operation. [Get Demo](https://sweptworks.com/product-demo-form) Back to all content # How to Get and Keep Cleaning Contracts (Without Racing to the Bottom on Price) ![Author Avatar](https://learn.sweptworks.com/hubfs/Jaclyn%20Tyson.jpeg) Jaclyn Tyson 5 min read • Mar 16, 2026 Grow Your Business ![\How to Get and Keep Cleaning Contracts (Without Racing to the Bottom on Price)\](https://learn.sweptworks.com/hubfs/cleaning-proposal.png) Landing a cleaning contract feels like a win. Keeping it—and turning it into steady, predictable revenue—is what actually builds a business. Most cleaning companies don’t struggle because there’s no demand. They struggle because getting contracts feels inconsistent, and keeping them depends on too many moving pieces. This guide breaks down both sides: how to consistently [win cleaning contracts](https://learn.sweptworks.com/how-to-grow-a-cleaning-business)and how to [keep them long-term](https://learn.sweptworks.com/top-5-ways-to-retain-your-cleaning-contracts) without constant stress or client churn. ## **Part 1: How to Get Cleaning Contracts** [Getting contracts](https://learn.sweptworks.com/lead-generation-for-commercial-cleaning) isn’t about luck or waiting for bids to show up. It’s about building a repeatable system for finding and closing the right opportunities. ### **Start With the Right Targets** Not all contracts are equal. Focus on: - **Small to mid-sized offices** (faster decisions, less red tape) - **Property managers** (multiple locations, repeat work) - **Medical or specialized facilities** (higher value, longer retention) The goal isn’t just more contracts—it’s better contracts that are easier to retain. ### **Use Simple, Consistent Outreach** Most cleaning businesses rely too heavily on referrals or inbound leads. Instead, build a [basic outreach](https://learn.sweptworks.com/how-to-advertise-your-cleaning-business-for-free)rhythm: - Walk into local businesses - Send short, direct [emails](https://sweptworks.com/lp-commercial-cleaning-business-cold-email-template) - Call property managers - Ask existing clients for introductions Consistency beats complexity here. A few touches every week compounds quickly. ### **Run a Strong Walkthrough** Your [walkthrough](https://learn.sweptworks.com/cleaning-client-walkthroughs) is where most contracts are won or lost. Focus on: - Asking questions (not just measuring) - Identifying pain points (missed cleans, complaints, inconsistency) - Setting clear expectations Clients don’t just want a price—they want confidence you won’t create more problems. ### **Follow Up (This Is Where Deals Actually Close)** Most competitors don’t follow up properly. A [simple message](https://sweptworks.com/resources/tools/cleaning-proposal-generator) like: “Just checking in—happy to adjust the scope or walk through anything together.” …can be the difference between winning and being forgotten. ## **Part 2: How to Price Contracts So You Can Keep Them** Winning a contract you can’t sustain is worse than losing one. Underpriced contracts lead to: - Rushed work - [Unhappy cleaners](https://learn.sweptworks.com/cleaner-retention) - [Client complaints](https://learn.sweptworks.com/commercial-cleaning-clients) - High turnover All of which eventually cost you the contract anyway. Build your [pricing](https://sweptworks.com/resources/tools/cleaning-job-costing-calculator?_gl=1*1utf9hn*_gcl_aw*R0NMLjE3NzAxNDQ4NTYuQ2p3S0NBaUExb2JNQmhBYkVpd0FzVUJiSXVXZ0NNS3RjbW90bUd6M25YYWVEMG95R3pkUlY3blJWeUYwbjhjOFRXc1hjU0FDbFlNX1Bob0NTQ2tRQXZEX0J3RQ..*_gcl_au*NDc2NjkxMDk3LjE3NzM2Njc3NTY.)around: - Labor time (based on scope and frequency) - [Wage](https://sweptworks.com/janitor-average-pay-report) + burden (taxes, benefits) - [Supplies](https://learn.sweptworks.com/https/learn.sweptworks.com/supplies-for-cleaning-companies) and travel - Overhead - [Profit margin](https://learn.sweptworks.com/janitorial-business-profit-margin) Then adjust based on complexity and risk. The goal is simple: a contract you can deliver consistently without cutting corners. ## **Part 3: How to Keep Cleaning Contracts Long-Term** This is where most businesses lose momentum. Contracts are rarely lost because of one big mistake—they’re lost through small inconsistencies over time. ### **Consistency Builds Trust (and Keeps Clients)** If the [quality](https://sweptworks.com/janitorial-inspection-software) of your service varies, clients notice. Missed tasks, different standards between cleaners, or incomplete work are the fastest way to lose a contract. Clear [checklists](https://sweptworks.com/features/janitorial-checklist-software) and expectations matter—but only if they’re followed every time. ### **Visibility Reduces Client Anxiety** Most clients don’t inspect your work—they react when something feels off. What they really want is[reassurance](https://sweptworks.com/janitorial-inspection-software): - Was the job completed? - Was it done properly? - [Who was on-site?](https://sweptworks.com/cleaning-company-time-tracking-app) If they have to ask, trust starts to erode. [![Quality You Can Prove. Revenue You Keep.   One mistake can cost thousands. Swept's mobile inspections provide real-time proof, scores, and reports to protect revenue and client trust.](https://no-cache.hubspot.com/cta/default/1682788/interactive-196625164305.png)](https://learn.sweptworks.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJBj5hKodJIdGGlOY5m0VQIb%2FMkJbwwFj%2BOXSx0Mw9juVC8ur%2Fs2rlxjSdxC6zPbiRVOEF46cjfve4QKSjTq8tlElGPkkKE3Vd1QeVlKkOiRu%2Bm8WPdF15GBo0beZ4WRLmbQUNcMd06HrR4Y1Em%2BN5aF%2B%2F0bznaeNtLuhA%2FQfOgm0LISFs7wqYGwPGykWZDdRVpBBkkEWKbz0EMZ1iICVXdsUMjFvwrDZlRvQ%3D%3D&webInteractiveContentId=196625164305&portalId=1682788) ### **Communication Is Where Contracts Are Saved (or Lost)** When something goes wrong—and it will—communication determines whether you keep the contract. Fast, clear responses build confidence. Silence or confusion does the opposite. ### **Your Team Experience Affects Retention More Than You Think** Unhappy or unsupported cleaners lead to: - Inconsistent [quality](https://sweptworks.com/janitorial-inspection-software) - Missed shifts - High [turnover](https://learn.sweptworks.com/cleaner-retention) Which clients feel immediately. Keeping contracts isn’t just about client relationships—it’s about operational stability. ## **Turning Cleaning Contracts Into a System You Can Scale** As you grow, contracts get harder to manage manually. More locations means: - More [schedules](https://sweptworks.com/scheduling-software-for-janitors) - More cleaners - More client expectations - More chances for things to slip This is where most businesses hit a ceiling. ## **How Swept Helps You Keep Cleaning Contracts** Keeping contracts comes down to one thing: **consistent, reliable execution across every location.** That’s hard to do when you’re juggling texts, calls, and spreadsheets. Swept helps streamline your operations so nothing falls through the cracks: - **Clear [schedules](https://sweptworks.com/scheduling-software-for-janitors) and assignments** so every cleaner knows exactly where to be and what to do - **Standardized [checklists](https://sweptworks.com/features/janitorial-checklist-software)and instructions** to keep quality consistent across every site - **Real-time visibility** into completed work without needing to be on-site - [**Centralized communication**](https://sweptworks.com/features/cleaning-business-communication-system) with cleaners and clients in one place Instead of reacting to issues, you can stay ahead of them—and give clients the consistency they expect. When your operations run smoothly, clients notice. And that’s what keeps contracts long-term. 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 ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://learn.sweptworks.com/media-transcripts/108621968926/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4", "dateModified" : "2026-10-15T12:39:55.384Z", "description" : "Ken Carfagno sharing his exclusive experience about working with Swept", "duration" : "PT2M4.903S", "height" : 1080, "name" : "Ken Carfagno sharing his experience with Swept", "thumbnailUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4/medium.jpg", "uploadDate" : "2023-03-29T05:06:35.796Z", "width" : 1920 } ```