--- title: How to Deal with Unhappy Commercial Cleaning Clients (and Turn Things Around) description: Discover how to manage cleaning client complaints, retain commercial cleaning contracts, and improve client satisfaction with proven strategies and free templates. image: https://learn.sweptworks.com/hubfs/Unhappy%20Commercial%20Cleaning%20Customer-1.jpg --- [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form) [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Launch Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) [![Time Tracking](https://learn.sweptworks.com/hubfs/Product%20Images/Booking%20%26%20Scheduling_FP.png) Time Tracking Track time for about $1/day →](https://sweptworks.com/cleaning-company-time-tracking-app) [![Inspections](https://learn.sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software) [![profitability](https://learn.sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About](https://sweptworks.com/about) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form) Run Operations Make shifts clearer and day-to-day work easier for your team. [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) [View All Features →](https://sweptworks.com/features) Prove Quality Show consistent service with clear proof and communication. [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. Interactive demo Video [![GPS Update Dec 18](https://learn.sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo#tour) ✕ [Login](https://app.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Run Operations Make shifts clearer and day-to-day work easier for your team. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) Prove Quality Show consistent service with clear proof and communication. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. [View All Features →](https://sweptworks.com/features) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Launch Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About →](https://sweptworks.com/about) Ready to see Swept? Get a quick walkthrough tailored to your janitorial operation. [Get Demo](https://sweptworks.com/product-demo-form) Back to all content # How to Deal with Unhappy Commercial Cleaning Clients (and Turn Things Around) ![Author Avatar](https://app.hubspot.com/settings/avatar/9908a4aaef4f4c94ffdc54637973c79f) Michelle Audas [Connect on LinkedIn](https://www.linkedin.com/in/michelle-audas-a96a1620/) 5 min read • Jul 7, 2025 Run Your Business ![\How to Deal with Unhappy Commercial Cleaning Clients (and Turn Things Around)\](https://learn.sweptworks.com/hubfs/Unhappy%20Commercial%20Cleaning%20Customer-1.jpg) No matter how reliable your team is or how high your standards are, at some point, something will go wrong. A missed task. A no-show cleaner. A frustrated client. When that happens, your response can either cost you the contract—or strengthen the relationship. In this post, we’ll show you exactly how to handle client complaints in your commercial cleaning business, using a proven framework that builds trust, repairs issues, and even improves retention over time. ## Common Reasons Clients Get Frustrated in Commercial Cleaning If you've been in the business for any length of time, you've likely heard complaints like: - "The cleaner didn’t show up." - "The garbage wasn’t taken out." - "Something was damaged or left messy." - "Tasks were rushed or incomplete." - "We had to point it out—again." These moments are frustrating for you *and* the client—but they’re also an opportunity to demonstrate leadership, fix communication gaps, and make your client feel confident they chose the right company. Let’s walk through four best practices from Swept founder Michael Brown, who built and scaled a successful cleaning company before launching Swept.     ## Step 1: Listen First—Don’t Defend As a cleaning business owner, your instinct is probably to jump into problem-solving mode. But when a client is upset, your first job is emotional, not logistical. Clients don’t want excuses. They want to feel heard. Start by listening fully. Let them explain what happened. Resist the urge to explain or justify anything right away. When you lead with empathy, not defensiveness, you’re already ahead of most competitors. ## Step 2: Repeat It Back and Show You Understand Once they’ve shared their side, repeat it back to them—*word for word if you can.* *“So what I’m hearing is that the cleaner forgot to lock up three times this month, and that’s made your staff concerned about security. That’s completely understandable, and I’m really sorry that we’ve put you in that position.”* Repeating their concerns builds trust and shows you’re truly listening. This is your opportunity to build a human connection—not just solve a cleaning task. ## Step 3: Find (and Follow Through on) the Right Solution Only once you fully understand the issue and the emotional context behind it should you move into the solution. That might look like: - Scheduling a re-clean or inspection - Offering a discount or add-on - Reassigning the cleaner - Creating a custom checklist [(Try our free Janitorial Checklist Template)](https://sweptworks.com/janitorial-cleaning-checklist?_gl=1*1dl9oru*_gcl_aw*R0NMLjE3NDYxMjUyMzkuQ2owS0NRand0OHpBQmhES0FSSXNBSFh1RDdhTTVVakd5c2JBV0FfQ0hBeV9rdXFFNnRMYkJBclFJaFBEbGZkbTlQTDFnTEhlYVQxVXpYY2FBbnVTRUFMd193Y0I.*_gcl_au*OTE3NTQ3MzMyLjE3NTAyNzY3Mjg.) - Improving communication protocols [using tools like Swept](https://sweptworks.com/compare-plans) **Important:** You don’t need to solve everything on the spot. But you *do* need to show ownership and a clear plan of action. And make sure this isn’t a one-off fix. Build a system so you hear about issues *before* the client has to raise them again.  ## Step 4: Follow Up and Build Long-Term Trust This step is often skipped—but it’s where long-term retention lives. After implementing the fix, follow up with a phone call, in-person visit, or email (based on your client’s preference). The key is to: - Acknowledge the issue again - Share what you learned or changed internally - Thank them for giving you the chance to improve Here’s an example: *“We spoke with the cleaner and found out she felt unsafe taking the garbage out late at night. We've changed the schedule so she now does that task at the beginning of her shift—and we've assigned a second cleaner to that site for support. Thanks again for flagging this. We really appreciate your partnership.”* When you follow up with honesty and a clear plan, you help your client feel confident they hired a team that owns its mistakes and makes things right—something their own team will notice, too. ## What This Does for Your Cleaning Business When you respond to complaints the right way: - You keep valuable contracts - You reduce client churn - You gain loyalty and referrals - You build a reputation for reliability—even when things go wrong In fact, research shows that clients often *trust you more* after a complaint is handled well. ## Final Thoughts: Great Service Isn’t Perfect—It’s Accountable Every cleaning business will make mistakes. What sets you apart is how you *handle* them. Lead with empathy. Fix issues proactively. Build systems that catch problems early. And keep showing your clients why they made the right choice by hiring you. ## Want to Build Stronger Client Communication? Clear communication builds trust—and trust keeps clients. Here are a few free tools to help you prevent issues, demonstrate quality, and keep clients in the loop: - **[Janitorial Cleaning Checklist](https://sweptworks.com/janitorial-cleaning-checklist?_gl=1*bz12vc*_gcl_aw*R0NMLjE3NDYxMjUyMzkuQ2owS0NRand0OHpBQmhES0FSSXNBSFh1RDdhTTVVakd5c2JBV0FfQ0hBeV9rdXFFNnRMYkJBclFJaFBEbGZkbTlQTDFnTEhlYVQxVXpYY2FBbnVTRUFMd193Y0I.*_gcl_au*OTE3NTQ3MzMyLjE3NTAyNzY3Mjg.)** – Set clear expectations for every site so nothing gets missed. - **[Cleaning Schedule Template](https://sweptworks.com/janitorial-cleaning-schedule-template?_gl=1*bz12vc*_gcl_aw*R0NMLjE3NDYxMjUyMzkuQ2owS0NRand0OHpBQmhES0FSSXNBSFh1RDdhTTVVakd5c2JBV0FfQ0hBeV9rdXFFNnRMYkJBclFJaFBEbGZkbTlQTDFnTEhlYVQxVXpYY2FBbnVTRUFMd193Y0I.*_gcl_au*OTE3NTQ3MzMyLjE3NTAyNzY3Mjg.)** – Keep your team and your clients aligned on what’s happening and when. - **[Inspection Report with Photo Documentation](https://sweptworks.com/inspection-report-template?_gl=1*bz12vc*_gcl_aw*R0NMLjE3NDYxMjUyMzkuQ2owS0NRand0OHpBQmhES0FSSXNBSFh1RDdhTTVVakd5c2JBV0FfQ0hBeV9rdXFFNnRMYkJBclFJaFBEbGZkbTlQTDFnTEhlYVQxVXpYY2FBbnVTRUFMd193Y0I.*_gcl_au*OTE3NTQ3MzMyLjE3NTAyNzY3Mjg.)** – Provide visual proof of quality and catch issues early. - **[Client Satisfaction Survey Template](https://sweptworks.com/client-satisfaction-survey-template)** – Gather feedback before small concerns become bigger problems. **Ready to deliver better service, communicate more clearly, and retain more clients?** [![Quality You Can Prove. Revenue You Keep.   One mistake can cost thousands. Swept's mobile inspections provide real-time proof, scores, and reports to protect revenue and client trust.](https://no-cache.hubspot.com/cta/default/1682788/interactive-196625164305.png)](https://learn.sweptworks.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLthp9PLuxVIuJDwWiWEeI%2FSG%2FP890iG2VPLVy7Ka%2FPz48pfOSWmT%2BvASXxJQYP4GtxVDpqnSjYRzo8QAfeamj%2BfF2RXQPOoYOSIGh5opmi7oq%2BjQKblR%2B5nCcEmQ3GBzL72rcWMC8ZTjdOZjBIOqgB4dW7uMW5CbOEZr8it6m6UrmDfVTZMjCGGfl%2FN5v84GOcOfOIXwBX7lm0tseatLjbr9F2fZ%2BP9%2B6Jew%3D%3D&webInteractiveContentId=196625164305&portalId=1682788) --- [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on twitter](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/x-twitter-color.png?width=24&name=x-twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) [![Share on pinterest](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/pinterest-color.png?width=24&name=pinterest-color.png)](http://pinterest.com/pin/create/button/?url=https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Dpinterest&media=) [![Share on email](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/email-color.png?width=24&name=email-color.png)](mailto:?subject=Check%20out%20https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Flearn.sweptworks.com%2Fcommercial-cleaning-clients%3Futm_medium%3Dsocial%26utm_source%3Demail) #### Related content [![market your commercial cleaning business](https://no-cache.hubspot.com/cta/default/1682788/c6d58249-9b31-4804-81e0-79f82768d182.png)](https://cta-redirect.hubspot.com/cta/redirect/1682788/c6d58249-9b31-4804-81e0-79f82768d182) ### Subscribe to our blog Easy to use janitorial software to simplify and grow your commercial cleaning business with confidence. By subscribing you agree to with our [privacy policy](https://sweptworks.com/privacy-policy) and provide consent to receive updates from our company. [**Run your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) [**Grow your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) ### [Compare plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) Compare Plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg)](https://sweptworks.com/compare-plans) [![](https://learn.sweptworks.com/hubfs/Swept%20Website/swept-footer-logo.svg)](https://cleansimple-1682788.hs-sites.com/) All-in-one janitorial software Solutions - [Launch](https://sweptworks.com/launch) - [Optimize](https://sweptworks.com/optimize) - [Scale](https://sweptworks.com/scale) Resources - [Resources](https://sweptworks.com/resources) - [Support](https://sweptworks.com/resources/support) - [Free Tools & Calculators](https://sweptworks.com/resources/tools) - [Blog](https://learn.sweptworks.com/) - [eBooks & Guides](https://learn.sweptworks.com/commercial-cleaning-and-janitorial-ebooks-guides) Company - [About](https://sweptworks.com/about) - [App Store](https://sweptworks.com/app-store) - [Login](https://app.sweptworks.com/) - Launch Contact PO Box 27172 Fenwick
Halifax, NS B3H 4M8
Canada [contact@sweptworks.com](mailto:contact@sweptworks.com) [1 855 710 2079](tel:18557102079) [![facebook-default](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/facebook-default.svg)](https://www.facebook.com/sweptworks/) [![youtube](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/youtube.svg)](https://www.youtube.com/c/Sweptworks) [![linkedin](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/linkedin.svg)](https://ca.linkedin.com/company/swept) [![white-pinterest-logo-png--30](https://learn.sweptworks.com/hubfs/white-pinterest-logo-png--30.png)](https://ca.pinterest.com/sweptworks/) ##### Subscribe to stay tuned for new blog articles and the latest product updates.
Only the best things for you. No junk, spam free. By subscribing you agree to with our [privacy policy](https://cleansimple-1682788.hs-sites.com/privacy-policy) and provide consent to receive updates from our company.   [Privacy](https://sweptworks.com/privacy-policy) [Terms](https://sweptworks.com/terms) © 2024, Swept® Technologies, Inc. 
 ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4", "dateModified" : "2025-01-23T00:56:57.102Z", "description" : "Ken Carfagno sharing his exclusive experience about working with Swept", "duration" : "PT2M4.903S", "height" : 1080, "name" : "Ken Carfagno sharing his experience with Swept", "thumbnailUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4/medium.jpg", "uploadDate" : "2023-03-29T05:06:35.796Z", "width" : 1920 } ```