--- title: "Hiring Cleaning Staff: A Practical Guide for Business Owners" description: Looking to hire reliable janitorial staff? Learn how to find the right cleaners, whether in-house or through staffing agencies, and how tools like Swept’s checklists, scheduling, time tracking, and messaging can help your team succeed. image: https://learn.sweptworks.com/hubfs/hiring-janitorial-staff.png --- [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form) [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) [![Inspections](https://learn.sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software) [![profitability](https://learn.sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About](https://sweptworks.com/about) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form) Run Operations Make shifts clearer and day-to-day work easier for your team. [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) [View All Features →](https://sweptworks.com/features) Prove Quality Show consistent service with clear proof and communication. [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. Interactive demo Video [![GPS Update Dec 18](https://learn.sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo#tour) ✕ [Login](https://app.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Run Operations Make shifts clearer and day-to-day work easier for your team. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) Prove Quality Show consistent service with clear proof and communication. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. [View All Features →](https://sweptworks.com/features) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About →](https://sweptworks.com/about) Ready to see Swept? Get a quick walkthrough tailored to your janitorial operation. [Get Demo](https://sweptworks.com/product-demo-form) Back to all content # Hiring Cleaning Staff: A Practical Guide for Business Owners ![Author Avatar](https://learn.sweptworks.com/hubfs/Jaclyn%20Tyson.jpeg) Jaclyn Tyson 5 min read • Feb 20, 2026 Hire & Retain Employees ![\Hiring Cleaning Staff: A Practical Guide for Business Owners\](https://learn.sweptworks.com/hubfs/hiring-janitorial-staff.png) Finding reliable cleaning staff is one of the biggest challenges for janitorial business owners. Without the right team in place, quality suffers, clients get frustrated, and your business growth slows. Whether you’re hiring directly or working with a janitorial staffing agency, having a strategy for building a dependable workforce is essential. ## **Why Good Janitorial Staffing Matters** Consistent, trustworthy cleaners are the backbone of any janitorial business. When your staff show up on time, follow cleaning protocols, and communicate effectively, you deliver on promises to your clients—and reduce headaches for yourself. But poor staffing can cost more than just money. High turnover, last-minute cancellations, and inconsistent service can damage your reputation and make it harder to retain clients long-term. Tools like a[Cleaning Staff Performance Leaderboard](https://sweptworks.com/resources/tools/cleaning-staff-performance-leaderboard) can help you track productivity and recognize top performers, making it easier to spot and reward reliable team members. ## **Option 1: Hiring Directly (In-House Staffing)** Managing your own team has benefits, but it comes with responsibility: **Pros:** - Full control over hiring, training, and scheduling - Build a strong company culture and[loyalty among employees](https://learn.sweptworks.com/cleaner-hiring-training-retention) - Keep more of your revenue in-house **Cons:** - Time-consuming to recruit and screen candidates - Must handle payroll, benefits, and compliance - High risk if turnover is frequent ## **How to Actually Hire the Right Janitorial Staff** Hiring the right cleaners isn’t just about filling a position—it’s about finding people who are reliable, skilled, and fit your company culture. Here’s how to do it step by step: 1. **Define the Role and Ideal Candidate** 2. List responsibilities, hours, pay, and any special requirements (experience with commercial cleaning, green cleaning, or specific industries). 3. Include qualities you value: reliability, attention to detail, teamwork, and communication. 4. **Recruit Strategically** 5. Post job ads highlighting not just the role, but why someone would want to work for you (steady hours, growth opportunities, supportive environment). 6. **Screen for Fit and Reliability** 7. Check references to confirm work history and punctuality. 8. Ask scenario-based questions (“What would you do if you noticed a safety hazard while cleaning?”) to assess problem-solving and judgment. 9. Look for candidates whose values align with your company culture. 10. **Test Skills on the Job** 11. Consider a trial shift or demo cleaning assignment to evaluate quality, efficiency, and attitude. 12. Use tools like a[Cleaning Employee Training Tracker](https://sweptworks.com/resources/tools/cleaning-employee-training-tracker) to make sure new hires are learning procedures properly. 13. **Structured Onboarding and Training** 14. Provide training manuals, SOPs, and clear checklists. 15. Pair new hires with experienced staff to guide them through your standards and expectations. 16. **Track Performance and Give Feedback** 17. Use regular check-ins to address issues early. 18. Recognize strong performance to encourage retention and loyalty. Our[Cleaner Retention Templates](https://learn.sweptworks.com/cleaner-retention-templates) offer actionable ways to monitor engagement and reward excellence. 19. **Ensure Compliance and Safety** 20. Verify legal documentation, provide PPE, and follow [workplace safety guidelines.](https://sweptworks.com/cleaning-company-safety-manual-template) By following these steps, you’re not just hiring someone to fill a role—you’re building a team of cleaners who will help your business grow reliably and consistently. ## **Option 2: Using Janitorial Staffing Agencies** **Janitorial staffing agencies** offer a solution for business owners who need flexibility or don’t want the day-to-day hassle of hiring directly. Agencies typically pre-screen cleaners, handle payroll, and can provide temporary or long-term staff on demand. **Benefits of agencies:** - Fast access to pre-vetted cleaners - Reduce administrative overhead - Easy to scale up or down based on client demand **What to look for in a staffing agency:** - Reputation for reliability and quality - Thorough vetting and background checks - Clear terms for coverage, rates, and expectations - Flexibility to meet your business’s schedule needs ## **Hybrid Approach: The Best of Both Worlds** Many janitorial business owners combine in-house teams with agency support. For example, you might maintain a core team of trained employees for consistent clients and supplement with agency staff during peak times or special projects. This approach offers flexibility while maintaining service quality, reducing the stress of constant hiring, and keeping client satisfaction high. [![Stop Juggling Shifts. Start Growing Your Business.   With Swept, every location, cleaner, and shift stays in sync—so you can focus on growth, not chaos.](https://no-cache.hubspot.com/cta/default/1682788/interactive-196622045585.png)](https://learn.sweptworks.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLA%2B3OMvMHJ2GbKTL0ndViE8bAUqeFOy6btb3Iee1OoyLYxdsnCBkWyvl9AOrVnQQw48e76DRVZ6OJkmMNHpmg2%2FiuHkR%2F6pKjX9wt%2B4MX13WDWfp7Kr6PyFyjK%2FYZsQwqMj0ZZs6QxgVQIgL6SOgKt67dVOwgJWKgxeEy%2Fjycq8UZoefLVlA6L%2FQ8ACPiHofN1fmUIyyw0KMBQt5v%2FMkJ09SRjyQGmsFEO%2B3rY&webInteractiveContentId=196622045585&portalId=1682788) ## **Tips to Make Your Cleaning Staff Successful** Regardless of whether you hire directly or through an agency, these strategies help your team perform at their best: - Provide clear cleaning checklists and expectations for every job - Communicate regularly and create channels for feedback - Offer ongoing [training](https://learn.sweptworks.com/train-cleaners) and development opportunities - Use workforce management software for scheduling, time tracking, and payroll - R[ecognize and reward excellence](https://learn.sweptworks.com/cleaner-retention-templates) to encourage loyalty ## **Give Your Cleaners the Right Tools to Succeed** Hiring the right janitorial staff is critical, but even the best cleaners can struggle without the proper tools, guidance, and support. That’s where [Swept](https://sweptworks.com/compare-plans) comes in. With Swept, you can provide your team with the tools they need to stay organized and confident on the job: - **Clear checklists** so cleaners know exactly what to do at each location - **Scheduling and time tracking** to ensure shifts run smoothly and hours are accurate - **Messaging and communication tools** to keep your team aligned and informed By combining smart hiring practices with a platform like Swept, you’re not just filling positions—you’re empowering your cleaners, reducing confusion, and giving your business the structure it needs to deliver consistent, high-quality service. The right staff plus the right tools equals a confident, organized team—and a business that can grow with ease. 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[**Run your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) [**Grow your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) ### [Compare plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) Compare Plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg)](https://sweptworks.com/compare-plans) [![](https://learn.sweptworks.com/hubfs/Swept%20Website/swept-footer-logo.svg)](https://cleansimple-1682788.hs-sites.com/) All-in-one janitorial software Solutions - [Optimize](https://sweptworks.com/optimize) - [Scale](https://sweptworks.com/scale) Resources - [Resources](https://sweptworks.com/resources) - [Support](https://sweptworks.com/resources/support) - [Free Tools & Calculators](https://sweptworks.com/resources/tools) - [Blog](https://learn.sweptworks.com/) - [eBooks & Guides](https://learn.sweptworks.com/commercial-cleaning-and-janitorial-ebooks-guides) Company - [About](https://sweptworks.com/about) - [App Store](https://sweptworks.com/app-store) - [Login](https://app.sweptworks.com/) Contact PO Box 27172 Fenwick
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Only the best things for you. No junk, spam free. By subscribing you agree to with our [privacy policy](https://cleansimple-1682788.hs-sites.com/privacy-policy) and provide consent to receive updates from our company.   [Privacy](https://sweptworks.com/privacy-policy) [Terms](https://sweptworks.com/terms) © 2026, Swept® Technologies, Inc. 
 ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://learn.sweptworks.com/media-transcripts/108621968926/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4", "dateModified" : "2026-10-15T12:39:55.384Z", "description" : "Ken Carfagno sharing his exclusive experience about working with Swept", "duration" : "PT2M4.903S", "height" : 1080, "name" : "Ken Carfagno sharing his experience with Swept", "thumbnailUrl" : "https://1682788.fs1.hubspotusercontent-na1.net/hubfs/1682788/2023%20Files%20(Sorted)/Kens%20final%20video.mp4/medium.jpg", "uploadDate" : "2023-03-29T05:06:35.796Z", "width" : 1920 } ```