Demand for commercial cleaning services has increased more than ever with the spread of COVID-19. An increase in demand is definitely good news for all the commercial cleaning business owners but that also comes with more responsibility. It almost becomes a 24-hour-a-day job.
The more clients you have, the more problems will be reported. If more problems are reported and you don’t have systems in place to tackle the issues, you will end up spending most of your time solving the problems rather than growing your business.
As the owner of a cleaning business, you know how difficult it is to stay on top of things all the time. Not only that, but you also need to continually make sure your clients are happy—so you get repeat business and your in-field staff is happy—so that your turnover is low and you don’t have to worry about constantly hiring or training new cleaners.
It’s a tough job to be a cleaning business owner. As our Founder owned a commercial cleaning company himself before starting software for janitorial business, we totally understand the plight of being a good leader for your business.
So, our Founder Michael Brown put together a quick video where he shares his experiences from when he was a cleaning business owner (before he sold his cleaning business) how he managed to successfully grow his cleaning business, and some lessons he learnt along the way.