Having a system to quickly identify and address problems, in real-time, gives you the ability to deliver consistently on the quality you've promised.
Differentiate yourself from the competition by showing prospective clients that you’re invested in keeping promises the previous cleaning firm didn’t.
We recommend that you create your Swept janitorial managerial systems for a client or two so that you can demonstrate to prospective clients how you’ll not only meet but often exceed their expectations.
You can easily see who is scheduled to be where. In one click, identify locations that are actively being cleaned, and those that aren't.
With GPS-enabled time tracking, have confidence your team is clocking in within the approved cleaning boundary you've set and improve time tracking accuracy for payroll reporting. Alerts let yo know when cleaners are late for a shift or a cleaning is being missed. With location messaging, easily communicate with all team members assigned to a location.
The most important element of running a successful janitorial service business is keeping promises. Customers are hard, and expensive to get. Too much customer churn will kill your growing business.
Make sure that customers are happy with an effective quality assurance system. Turn your cleaning contract into checklists and detailed instructions for every shift. Put this information in the palm of your cleaner's hands, in their own language with our Cleaner app.
Don’t fall into the trap of trying to use phone calls, text messages, emails, WhatsApp, or Slack to communicate with your team. You and your team will miss messages, lack consistency and you’ll have a hard time keeping up with the message stream and backtracking to figure out what went wrong when it eventually does.
Bring your messages into one central place, where your location management, time tracking, and quality assurance systems are. No more constantly hunting, "Where was that text for which location that needed what cleaning supply?".
You’ll have direct access to:
Your team will have access to:
All in their preferred language
Your janitorial services management systems should work in concert to ensure that your team is doing what needs to be done, every shift, to retain customers, and essential revenue, for your janitorial business.
With the right systems in place, your commercial cleaning business can deliver on your promises by:
While you’re ensuring that your customers are satisfied, it’s important to recognize that employee churn in our industry is a real problem. We’ve learned that implementing these systems not only improves customer satisfaction but also employee satisfaction. Employees benefit from clear communication of expectations, quick resolution of problems, and visibility into their schedules and time worked. Mutual accountability every step of the way.
Swept consolidates the essential management tools you need to run a commercial cleaning business into one user-friendly app.
Swept provides the following:
