--- title: Are You Running a Cleaning Business? Or is it running you? description: Tips for running a cleaning business. It’s the curse of many commercial cleaning company owners and managers, working in the business and not working on the business. image: https://learn.sweptworks.com/hubfs/Imported_Blog_Media/working-on-your-commercial-cleaning-business.jpg --- [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form) [![swept\_RGB\_Primary Blue](https://learn.sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Launch Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) [![Time Tracking](https://learn.sweptworks.com/hubfs/Product%20Images/Booking%20%26%20Scheduling_FP.png) Time Tracking Track time for about $1/day →](https://sweptworks.com/cleaning-company-time-tracking-app) [![Inspections](https://learn.sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software) [![profitability](https://learn.sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About](https://sweptworks.com/about) [Login](https://app.sweptworks.com/) [![calendar icon](https://learn.sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form) Run Operations Make shifts clearer and day-to-day work easier for your team. [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) [View All Features →](https://sweptworks.com/features) Prove Quality Show consistent service with clear proof and communication. [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. Interactive demo Video [![GPS Update Dec 18](https://learn.sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo#tour) ✕ [Login](https://app.sweptworks.com/) Solutions ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) Run Operations Make shifts clearer and day-to-day work easier for your team. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Time Tracking Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app) [![Shift Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors) [![Work Order Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software) Prove Quality Show consistent service with clear proof and communication. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Inspection Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software) [![Checklist Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software) [![Messaging Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system) Control Costs Track job costs, supplies, and margins. ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Profitability Reports](https://learn.sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software) [![Job Costing Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks) [![Supplies Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system) Not sure where to start? Watch our interactive demo to learn more. [View All Features →](https://sweptworks.com/features) Compare Plans ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Launch Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch) [![Optimize Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize) [![Scale Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale) [![Messages GIF\_v2](https://learn.sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system) Find out which plan is right for your business [Compare Plans](https://sweptworks.com/compare-plans) Resources ![](https://learn.sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg) [![Resources Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources) [![Free Tools icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools) [![Blog Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/) [![Success Stories Icon](https://learn.sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories) [![Job Costing tool](https://learn.sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software) Get support resources & attend weekly training [Support Hub](https://sweptworks.com/resources/support) [About →](https://sweptworks.com/about) Ready to see Swept? Get a quick walkthrough tailored to your janitorial operation. [Get Demo](https://sweptworks.com/product-demo-form) Back to all content # Are You Running a Cleaning Business? Or is it running you? ![Author Avatar](https://app.hubspot.com/settings/avatar/9908a4aaef4f4c94ffdc54637973c79f) Michelle Audas [Connect on LinkedIn](https://www.linkedin.com/in/michelle-audas-a96a1620/) 5 min read • Oct 27, 2020 Run Your Business ![\Are You Running a Cleaning Business? Or is it running you?\](https://learn.sweptworks.com/hubfs/Imported_Blog_Media/working-on-your-commercial-cleaning-business.jpg) It’s the curse of many cleaning business owners and managers: they spend too much time working in the business and not enough time working *on* the business. If you run a commercial cleaning business, it can drain your time and energy to stay involved with day-to-day operations. From scheduling changes to supply issues, there are many moving parts to keep track of. Fortunately, there are a few steps that you, as a cleaning company leader, can take so you’re working *on* your cleaning business, instead of getting pulled into everything that goes on *inside* of your business. ## Running a Cleaning Business Tip # 1 - Set boundaries for better leadership. To change how you spend your time on your business, you’ll need to start setting boundaries around the role that you play on the team. “There are several important types of boundaries that leaders must set,” Dr. Henry Cloud told [Forbes](https://www.forbes.com/sites/danschawbel/2013/05/10/dr-henry-cloud-how-to-manage-boundaries-in-the-workplace/#7c3b40d5681d), and communication is critical for establishing those boundaries. From your operational goals to customer service, cleaning company leaders need to clearly define the roles that they and their team members will play within the broader scope of the company. Establish boundaries that make that clear to your team, specifically those “that structure teams around well-defined purposes with values and behaviors which lead to high performance through defined roles, activities, and mutual accountability, along with the ability to diagnose, correct and fix what is not working quickly,” [according to Dr. Cloud](https://www.forbes.com/sites/danschawbel/2013/05/10/dr-henry-cloud-how-to-manage-boundaries-in-the-workplace/#c617bc1681db). When you’re clear on your boundaries, you give your team a structure around how they can grow and find success in your cleaning company. They act as guideposts for how your team members interact with each other and how you handle customer service and establish more clearly defined business goals so everyone can achieve success. ## Running a Cleaning Business Tip # 2 - Build accountability into your processes. Once you establish consistent communication and set goals for progress with your team, you’ll need a system in place to track those goals and who is responsible for them. That means you’ll need to make accountability a part of your company ethos. There are a few reasons to prioritize accountability within your team’s processes: - Accountability for that progress will keep everyone on the same page with team and broader company goals. - Making accountability a priority helps improve quality checks and customer service. - Establishing [automated systems](https://sweptworks.com/compare-plans) for accountability, like cleaning inspection software, helps cleaning company leaders measure their team’s performance without having to be on the job site. ## Running a Cleaning Business Tip # 3 - Adopt technology to stay ahead of your competition. Many of today’s commercial cleaning firms have adopted [technology platforms](https://www.vonage.com/resources/articles/the-impact-of-technology-on-business-communication-why-you-need-the-cloud-in-q4/) to manage teams, track project data, and encourage more efficient client communication. *“What does all this technology really mean for sales-to-client interaction? First, cloud services allow sales teams to leverage agile customer relationship management (CRM) tools . . .” —Doug Bonderud, contributor for Vonage* That kind of customer care is what will help you stand out from competitors, establish a rapport with clients, and retain your customers over the long run. ## Running a Cleaning Business Tip # 4 - Invest time in your customer’s experience. Working *on* your business means spending more time on your customers and their experience with your janitorial company. When you invest in technology that creates a [more streamlined and pleasant experience for your customers](https://sweptworks.com/compare-plans), the ROI will reveal itself in a few ways: - Instead of covering a shift for staff or scrambling to buy supplies, managers are empowered to be more effective leaders by building trust and improving communications with clients. - Using tools for streamlining communication between you and clients keeps your customers informed and prevents mistakes on the job. - Addressing any project issues early on makes you a reliable service; it establishes trust with your clients and can even lead to referrals. ## Running a Cleaning Business Tip # 5 - Start Working on Your Business Now “One of the best moments using Swept was when my staff connected the dots and started getting excited. They had the realization that this can work and was going to save them an immense [amount of time](https://sweptworks.com/compare-plans),” says Jason with Inside Out Cleaning. “It was a game changer.” Growing a commercial cleaning business during uncertain times takes the right strategy and a technology partner that supports your team. Janitorial service tools like Swept have that support and can save time for busy company leaders so they can work *on* (not in!) their commercial cleaning business. Swept’s commercial cleaning software helps cleaning company owners build trust with clients and get ahead of the competition by giving them the tools they need to spend more time managing their business and less time working in it. 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[**Run your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) [**Grow your business with janitorial software**   Say goodbye to complicated spreadsheets and manual tracking     Swept has a package with the right tools for each step along the way. ![logo-1](https://learn.sweptworks.com/hubfs/Swept%20Website/logo-1.webp)](https://www.sweptworks.com/) ### [Compare plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg) Compare Plans ![checkmark](https://learn.sweptworks.com/hubfs/Swept%20Website/All%20Icons/icons/checkmark.svg)](https://sweptworks.com/compare-plans) [![](https://learn.sweptworks.com/hubfs/Swept%20Website/swept-footer-logo.svg)](https://cleansimple-1682788.hs-sites.com/) All-in-one janitorial software Solutions - [Launch](https://sweptworks.com/launch) - [Optimize](https://sweptworks.com/optimize) - [Scale](https://sweptworks.com/scale) Resources - [Resources](https://sweptworks.com/resources) - [Support](https://sweptworks.com/resources/support) - [Free Tools & Calculators](https://sweptworks.com/resources/tools) - [Blog](https://learn.sweptworks.com/) - [eBooks & Guides](https://learn.sweptworks.com/commercial-cleaning-and-janitorial-ebooks-guides) Company - [About](https://sweptworks.com/about) - [App Store](https://sweptworks.com/app-store) - [Login](https://app.sweptworks.com/) - Launch Contact PO Box 27172 Fenwick
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Only the best things for you. No junk, spam free. By subscribing you agree to with our [privacy policy](https://cleansimple-1682788.hs-sites.com/privacy-policy) and provide consent to receive updates from our company.   [Privacy](https://sweptworks.com/privacy-policy) [Terms](https://sweptworks.com/terms) © 2024, Swept® Technologies, Inc. 
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